François Gagnon has over 20 years of experience in Leadership Development, Adult Learning and Change Management. He held management positions in eight different Departments of the Public Service of Canada in addition to regularly lecturing at the University of Ottawa and Université du Québec en Outaouais in Project Management, Change Management and Leadership Development. During his twelve years of experience as an executive in the federal government Mr. Gagnon has held Director-level positions in External Relations and International Conferences at CIDA; Youth Programs at Canadian Heritage. Joining the Canada School of Public Service, he was mandated to lead the new Strategic Change and Executive Services of the School. He grew this group to offer strategic advice in Change Management to over 30 organizations annually. This group also offered 360-degree feedback and executive coaching to over 1000 participants every year. He later joined the Leadership Development group as Senior Director where he led the entire national Leadership Development portfolio of courses and programs for executives in the federal public service. As Senior Partner of Lead Action, Mr. Gagnon grew the company to include public and private sector organizations, from the award winning program Hivuliqtikhanut in Nunavut to Indonesia. Mr. Gagnon is a seasoned facilitator, certified in a large number of psychometric instruments and in the delivery of the Leading Transitions program from the Center for Creative Leadership. A classically trained pianist, Mr. Gagnon also holds a Private Pilot licence.