Essential Skills of Communication


  • An aspiring supervisor looking to acquire the fundamental leadership skills and perspective?
  • A seasoned supervisor or manager looking for a quick refresher?
  • A new supervisor or manager looking for an orientation on leadership?

Designed for today’s leaders, and based on global award winning material from VitalLearning™, this proven classroom course will help you develop critical leadership skills using highly interactive approaches. Learn by using short scenarios to apply skills in practice and develop confidence. Watch positive models in classrooms and videos, and practice using role play. Reinforce your skills through a mobile app that will help you practice and improve over several months.

Communicate like a leader!
Become a great communicator!

The Leadership Essentials Skills series from VitalLearning™, will provide team leaders with foundational communications skills and develop the communication skills that make leaders effective. Specifically, the participants will learn to:
  1. Utilize an empowering and dynamic communication process to increase team members’ motivation and commitment.
  2. Craft clear and concise messages.
  3. Deliver messages that address the interests of the listener.
  4. Make verbal and nonverbal communication congruent to reinforcing the intent of messages.
  5. Use effective active listening with others.

A complete development suite!

This course is offered to you through various delivery channels:

    1. Classroom delivery (1 day), for optimal opportunities to practice, interact and develop skills.
    2. Online e-Learning, using award-winning, using bite-sized modules of 7-10 minutes, short scenarios and interactive approach to developing confidence with key concepts. (e-learning modules are SCORM Compliant and optimized for every device)
    3. Blended Learning, for optimal use of time and for maximum retention. Blended learning includes both an e-learning portion and focussed classroom interaction.
    4. Skills Reinforcement, included with both classroom and online approaches, this mobile app helps participants remember, practice and deepen their skills.
Compétences essentielles de communication automne 2018 Superviseur/Gestionnaire 1 jour 15 novembre, 2018 (français) 240 Bank, suite 501 $399 Register
Communication Fall 2018 Supervisors/Managers 1 day November 1, 2018 and December 6, 2018 (English) 240 Bank, suite 501 $399 Register